Legal

Privacy Policy

Last Updated: 4 March 2026

This Privacy Policy describes how Luminestario ("we", "us", or "our"), operating at Juan Escutia 2, Xalapa, Veracruz, México, collects, uses, and protects personal information provided through this website (luminestario.com) and in the course of our activities.

This policy is issued in compliance with the Federal Law on Protection of Personal Data Held by Private Parties (Ley Federal de Protección de Datos Personales en Posesión de los Particulares — LFPDPPP) and its regulations, applicable in the United Mexican States.

1. Identity and Contact of the Data Controller

The data controller responsible for your personal information is:

  • Name: Luminestario
  • Address: Juan Escutia 2, Xalapa, Veracruz, México
  • Email: info@luminestario.com
  • Phone: +52 228 840 4322

2. Personal Data We Collect

We may collect the following categories of personal data:

  • Contact information: Full name, email address, telephone number
  • Professional information: Company name, job title or role
  • Communication content: The content of messages you send us through our contact form
  • Technical data: IP address, browser type, pages visited, time spent on pages (collected via cookies, subject to your consent)

We do not collect sensitive personal data (datos personales sensibles) as defined by the LFPDPPP, such as health information, biometric data, racial or ethnic origin, or political opinions.

3. Purposes of Data Processing

We collect and process your personal data for the following primary purposes:

  • To respond to inquiries submitted through our contact form
  • To provide information about our financial education workshop programs
  • To coordinate and schedule workshop sessions with companies that contract our services
  • To maintain records of business communications

Secondary purposes (which require your separate consent):

  • To send informational communications about our programs and services
  • To conduct analysis of website usage to improve our online presence

If you do not wish your data to be used for secondary purposes, you may indicate this by sending an email to info@luminestario.com.

4. Legal Basis for Processing

We process your personal data based on:

  • Your consent: When you submit our contact form and check the privacy checkbox, you consent to the processing described in this policy
  • Contractual necessity: When processing is necessary to fulfill a service agreement
  • Legitimate interest: For maintaining business records and responding to inquiries

5. Data Transfers

We do not transfer your personal data to third parties without your consent, except as required by applicable law or by order of a competent authority. We do not sell personal data to third parties.

We may share data with service providers who assist us in operating our website and conducting our business (such as hosting providers), under strict confidentiality obligations and only to the extent necessary to provide those services.

6. Data Retention

We retain personal data for as long as necessary to fulfill the purposes described in this policy, or as required by applicable law. Contact inquiry data is typically retained for a period of two years from the date of last contact, after which it is securely deleted.

7. Your Rights (ARCO Rights)

Under the LFPDPPP, you have the following rights regarding your personal data:

  • Access (Acceso): The right to know what personal data we hold about you
  • Rectification (Rectificación): The right to correct inaccurate or incomplete data
  • Cancellation (Cancelación): The right to request deletion of your data
  • Opposition (Oposición): The right to object to certain processing activities

To exercise any of these rights, please send a written request to info@luminestario.com, including your full name, a description of the right you wish to exercise, and a copy of an official identification document. We will respond within 20 business days as required by law.

8. Cookies

Our website uses cookies to improve your browsing experience. For detailed information about the cookies we use and how to manage your preferences, please see our Cookie Policy.

9. Security Measures

We implement administrative, technical, and physical security measures to protect your personal data against unauthorized access, disclosure, alteration, or destruction. These measures are reviewed and updated periodically.

10. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable law. The updated policy will be published on this page with a revised "Last Updated" date. We encourage you to review this policy periodically.

11. Contact

For questions, concerns, or to exercise your rights regarding this Privacy Policy, please contact us at:

  • Email: info@luminestario.com
  • Phone: +52 228 840 4322
  • Address: Juan Escutia 2, Xalapa, Veracruz, México

You also have the right to file a complaint with the Instituto Nacional de Transparencia, Acceso a la Información y Protección de Datos Personales (INAI) if you believe your data protection rights have been violated.